We hope you won’t change your mind but if you do, you have up to 28 days to return your purchase and request a refund. Simply let us know so we can amend your details and return your Bag to us unused, and in its original packaging. When we’ve received it, we’ll cancel your order and issue a full refund.
 
In accordance with the Consumer Protection (Distance Selling) Regulations 2000, you are unable to cancel your order once the collection service part of the package has commenced. Therefore, it may not be possible to cancel a collection request after the end of the working day on which you made arrangements with us.